Downing Street Says » Child Support Agency

Put to him that John Hutton had suggested more powers for the Child Support Agency (CSA) including perhaps putting electronic tags on fathers who failed to support their children, the PMOS said that John Hutton had actually said that he would be talking about the future of the CSA when Parliament returned. It was better to wait until then.

85 Comments »

My son left school in december and turned 16 in january i was still paying my csa up till march plus giving my ex wife something every week cause all she got was \xA310 a week the date on the letter i had it was only dated up till march 2007 so i thought because he had left school and turned 16 that was me done with the csa until i got home from work today and got this letter asking me to pay for another year so i called and told them he had left school and my ex wife had stopped getting benifit for him in dec so they have put it into investigation can anyone pls give me some advice.plus my new girl is pregnent
Comment by gordon — 12 Apr 2007 on 11:34 pm | Link
I have been looking through all your comments regarding the CSA and do agree on one thing that they are incompentent and a total waste of tax payers money.
I have never had a single penny in Maintanance from the CSA in 15 years from my first husband for my two children who are now grown up adults. The CSA allowed my arrears for this case to build up to well over \xA370,000 and have now wiped the arrears and closed the case as they have now given up on getting anything from him.

I am also now going through the same problem with my second husband who is never out of work and is job hopping around agencys and avoiding paying his maintanance for our 11 year old son. My ex husband has admitted that he doesen’t want to pay and has even said that because my first husband didn’t have to pay anything why should he. The CSA have taken very little action against him and and I have had to constantaly phone them approx 45 times a month on avarage and still they are not doing enough to get my maintanance. They occationaly get one arrestment if they are lucky and he packs in his job and moves to another agency and in all this time he is getting away with not paying his maintenance while continueing working and earning a very good wage. He is forever telling them lies and has been cought out so many times. My arrears for this case are now sitting at \xA36000 and my weekly assessment is \xA3175 which he should be paying. The CSA are constantaly miss-informing me everytime I phone them as my ex knows how to minupilate them with all his lies. He tells every one that he is paying his maintenance which is just a load of lies. I am totally disgusted with the CSA as it seems that all they care about is dealing with the easy cases and hitting the parents who are paying regular maintenance for there children while letting the wasters like my ex husbands who do not want to pay away with none payment so they can wipe the arrears clean at a later date.

There are hundreds of thousands of single parents out there just like me who give up as they can’t be bothered with the stress and hassle of dealing with with a CSA who are only intrested in the easy cases as it makes there figures look half decient while they try and hide the failures.

Until they get real serious with non paying parents then this farce is only going to get worse and the millions like me will continue to be victimised.
Comment by Diane Lawrence — 3 May 2007 on 12:53 am | Link
Were all fu*ked, the government want us all depressed, pennyless seperated and obidient to there evil self rightious agenda, they want fatherless hoodeis on the streets causing crime and fathers comiting suicide and the mothers whoring themselves with muiltiple partners pis*ed up, they want WORLD DOMINENCE and the only way they will get this is by BREAKING our ability to fight back!

Broken home = broken society = The New World Order

WAKE UP TO REALITY..!
Comment by Tim — 6 Jun 2007 on 2:12 pm | Link
November 27th 1985.
Due to a negligent driver I was critically injured in a road traffic accident where I sustained a severe head injury resulting me being in a coma for 6 weeks, the following high court case for personal injury took 9 years resulting in an out of court settlement compensating me for my injuries and future loss of earnings, I have been working in a supermarket on a very low wage ever since.
In 1992 I started a relationship which unfortunately only lasted 2 years (due to my stress from the on going court case) and ended in 1994 just after I received my personal injury compensation, 3 months later I was informed I was to be a father.
I fully accepted my responsibilities to being a father and paid whatever I could afford from a then \xA311,000 salary.
The Child Support Agency got involved and ignored the fact my housing cost’s were very low due to my compensation and began to financially crucify me, they said and keep saying "because you put your compensation in to your property, it is no longer classed as compensation" ………what else do you do with compensation when you are struggling to pay your bills?
My salary has never been more than \xA314,000 (as of now) yet the Child Support Agency have taken from me well over \xA327,000 so far.
I have had to taken out loans, sold all what shares I had ,used all the inheritence I had from my late grandfather and my great aunt, depleted what savings I had, borrowed money from my mother and re-mortgaged my house to as much as my wage would allow.
I am now very much in debt and have constant thoughts life is not worth living, all because the money that I was awarded by the courts after a 9 year battle to help make my life easier has never been taken in to consideration for that purpose, though I brought this to their attention from the start 12 years ago and countless times since.
I find it disgraceful that so much has been taken from me, totally and only due to the personal injury compensation I received after a 9 year court case, then only to learn that The Child Support Agency would be staking a claim to it even though it was my personal injury and not their’s!
Comment by Mark — 15 Jun 2007 on 5:04 pm | Link
CSA is a nightmare. I sympathize with the person who is left paying all the household bills because csa have taken the partners money. My partner is facing having to declare himself bankrupt because of CSA not considering his basic outgoings and the debt his partner made him take out whilst they were together. How does the government think this is just and fair. I agree that kids need to be paid for but I know that the mother is spending the money on drink and drugs and not on the kids, we would rather the mother be sent food vouchers or the money be put in trust for the kids. It would be interesting to see how many people have been pushed over the edge and into bankruptcy by CSA payments. My mum was a single parent and had to take my ‘dad’ to court for maintenance but as she says at least the court took into account that the father still has a right to live as well and worked it out fairly with an attachment of earnings order. CSA should be shut down they are doing more harm than good.
Comment by gemma — 10 Jul 2007 on 9:23 pm | Link
CSA is a nightmare. I sympathize with the person who is left paying all the household bills because csa have taken the partners money. My partner is facing having to declare himself bankrupt because of CSA not considering his basic outgoings and the debt his partner made him take out whilst they were together. How does the government think this is just and fair. I agree that kids need to be paid for but I know that the mother is spending the money on drink and drugs and not on the kids, we would rather the mother be sent food vouchers or the money be put in trust for the kids. It would be interesting to see how many people have been pushed over the edge and into bankruptcy by CSA payments. My mum was a single parent and had to take my ‘dad’ to court for maintenance but as she says at least the court took into account that the father still has a right to live as well and worked it out fairly with an attachment of earnings order. CSA should be shut down they are doing more harm than good.
Comment by gemma — 10 Jul 2007 on 9:23 pm | Link
CSA \x93The Cornerstone of society\x94

I have 3 CSA cases
I had a relationship after the break up of my first marriage which I was informed that this woman was expecting a child shortly after the relationship broke down with a lot of bitter feeling.
My ex wife and I had agreed that we would always pay maintenance without the assistance of the CSA but following on from this child born of the failed relationship that due to the cases being assessed together (as CSA don\x92t recognize private arrangements) this took both myself and my ex wife working together 2 years to get the CSA to assess.

The other case up till this time I had been paying direct to the mother via my bank making sure I had an audit trial of payments when the mother claimed that she was unhappy with this and she wanted all payments made through the CSA.

There was a pause in payments while this was set up and the CSA came back to me with the amount to pay plus the arrears for the \x93pause\x94 and faithfully paid this the one day I contacted the CSA to find out when the arrears for the pause would end, only to be told but you have another \xA34000 to pay! I was being billed for all the time that I had paid direct.
I then had to set about clearing my name records from the bank and lots of time on the phone to the CSA and I recovered \xA33100 which was shown and it seemed all was well until a year had elapsed a part of the fax sent to the CSA had not shown one page of payments.

Again I forwarded these detail showing \xA3900 in payment made to a person I am not on speaking terms with. So how did CSA verify this payment \x96 They ASKED THE MOTHER IF THESE WERE CSA PAYMENTS! Based on the fact that she is on benefits and has probably not declared these payment she has said that these payments are not in relation to CSA payments

Therefore the CSA has said that on her word these are not CSA payments and I have to pay this amount again.

If that was not a bitter enough pill to swallow they have said that this has to be paid back at \xA3300 a month on top of my other cases leaving me \xA3680 in CSA payments a month. I have asked for time to pay as I know if I don\x92t pay it will just come out of my wages.

I asked to spread the arrears as at this level I would not be able to pay my rent I was told \x93that is not our concern we are here for the WELFARE OF THE CHILDREN\x94

I did say I had 3 cases the third case is my current girlfriend we have a lovely son together and she has 2 girls from a previous relationship where her ex was assessed under the old system and is due to pay \xA350 a week but this has been deferred for 5 years to \x93Give him time to get used to his payments\x94

So while he is give a incredible amount of time to get use to payments, I have been stung for the above amounts.

Due to this my current girlfriend (who works) and I have to pay CSA to can\x92t afford to live together in this current housing boom, and the lack of space in her property.
So how does this benefit the
WELFARE OF THE CHILDREN !!!!!
Comment by chris — 18 Aug 2007 on 1:41 pm | Link
CSA \x93The Cornerstone of society\x94

I have 3 CSA cases
I had a relationship after the break up of my first marriage which I was informed that this woman was expecting a child shortly after the relationship broke down with a lot of bitter feeling.
My ex wife and I had agreed that we would always pay maintenance without the assistance of the CSA but following on from this child born of the failed relationship that due to the cases being assessed together (as CSA don\x92t recognize private arrangements) this took both myself and my ex wife working together 2 years to get the CSA to assess.

The other case up till this time I had been paying direct to the mother via my bank making sure I had an audit trial of payments when the mother claimed that she was unhappy with this and she wanted all payments made through the CSA.

There was a pause in payments while this was set up and the CSA came back to me with the amount to pay plus the arrears for the \x93pause\x94 and faithfully paid this the one day I contacted the CSA to find out when the arrears for the pause would end, only to be told but you have another \xA34000 to pay! I was being billed for all the time that I had paid direct.
I then had to set about clearing my name records from the bank and lots of time on the phone to the CSA and I recovered \xA33100 which was shown and it seemed all was well until a year had elapsed a part of the fax sent to the CSA had not shown one page of payments.

Again I forwarded these detail showing \xA3900 in payment made to a person I am not on speaking terms with. So how did CSA verify this payment \x96 They ASKED THE MOTHER IF THESE WERE CSA PAYMENTS! Based on the fact that she is on benefits and has probably not declared these payment she has said that these payments are not in relation to CSA payments

Therefore the CSA has said that on her word these are not CSA payments and I have to pay this amount again.

If that was not a bitter enough pill to swallow they have said that this has to be paid back at \xA3300 a month on top of my other cases leaving me \xA3680 in CSA payments a month. I have asked for time to pay as I know if I don\x92t pay it will just come out of my wages.

I asked to spread the arrears as at this level I would not be able to pay my rent I was told \x93that is not our concern we are here for the WELFARE OF THE CHILDREN\x94

I did say I had 3 cases the third case is my current girlfriend we have a lovely son together and she has 2 girls from a previous relationship where her ex was assessed under the old system and is due to pay \xA350 a week but this has been deferred for 5 years to \x93Give him time to get used to his payments\x94

So while he is give a incredible amount of time to get use to payments, I have been stung for the above amounts.

Due to this my current girlfriend (who works) and I have to pay CSA to can\x92t afford to live together in this current housing boom, and the lack of space in her property.
So how does this benefit the
WELFARE OF THE CHILDREN !!!!!
Comment by chris — 18 Aug 2007 on 1:42 pm | Link
Hi all!

Very interesting information! Thanks!

G’night
Comment by hiutopor — 17 Sep 2007 on 8:14 pm | Link
If it was just…

If it really was about the welfare of the children…

If it wasn’t an excuse to recoup benefits from ‘non-resident parents’ (let’s face it-fathers!…

If it wasn’t totally incompetent…

If the mistakes were admitted and put right retrospectively, i.e. old systems stink, fix and put evry1 on new…

Then maybe a few more people wld be willing to pay.

But the fact is it is the most evil and unjust law this country has seen in ages and it is crteating so much unnecessary suffering. It sucks the life and the hope out of hard-working people who love their kids. People who often didn’t want the marriage/relationship to break down anyway. It’s wide open for unscrupulous and uncaring women to abuse and it encourages an underclass of ‘ducking and diving’ men who would otherwise be honest dads.

Fuck you CSA, and fuck the people who came up with this bullshit. I hope u all burn in hell for all eternity because you work iniquity and injustice in the name of ‘eradicating child poverty’. Society consists of families. Families breakdown, society breaks down. Our governments reject all moral absolutes and things that people have held to be true for thousands of years. Then we reap the consequences, or at least the poor and the weak do. And what do the government do? they create laws to tax and exploit people’s misery. People who are human and fallable and make mistakes. People who are precious in God’s sight and of infinite value to Him. People who want to be forgiven and restored and given a chance to start again. CSA is not just about money. It is symptomatic of a world that calls good, evil and evil, good. It is modern day slavery for many men and kills our hope and sense of identity. Personally I don’t know what will become of me. Who knows how much a heart can take or a mind sustain before it sanps completely beyond all redemption. I hope they burn for what they’ve done !!!…

… and one day they will!
Comment by Thieving Bastards — 20 Sep 2007 on 10:55 pm | Link
what can i say, apart from my family has been torn apart by csa. my husband has always payed through child support, from when it first started, to his ex for his twin girls. she could’nt be trusted so he choose to pay this way. we have a boy at 5. to cut a long and painful story short his payments have kept going up and up, and in feb this year a letter came wanting 9000 ,that they said he owed.if he didnt pay it all at once his weekly amount that was already 125, would double to 250 to pay the arrears off, what arrears? we took out a loan to pay it off as we could’nt afford the 250 a week. there is no talking to these people . my husband now has to work all the over time he can get to pay the loan.his ex is know laughing, what a joke.only touble is the more he earns the more it goes up. 5 years left and counting(thats when they turn 19)
Comment by jayne — 30 Sep 2007 on 10:36 pm | Link
ive been to two tribunals now and have not got anywhere- although my ex owns a hotel which is on the market for half a million and now owns a castle in dundee- mains castle specialising in weddings!!! hes very experienced in weddings this is his 3rd wife whom he brought over from russia and proved to the home office that he could provide for her and her daughter but told the c.s.a. he only earns five pounds a week.
Comment by jackie — 1 Oct 2007 on 9:47 pm | Link
Csa are absolute bastards! I earn very little around 12 grand, i travel eighty miles per week to work. I have to pay rent council tax all the usual bills ex ran up debts that i have to pay. If i ever meet anyone from csa id deck them!
Comment by Stonecold — 24 Oct 2007 on 11:20 am | Link
My husband who was married preciously – paid what the csa asked of him.. Completed an IMA – then years later even though he paid what they asked for, snet us a debt of over £3000.

Never heard from then for years – so presumed someone had woke up and realised it was unjust.

This year – we have had letters threatening Eversheds are taking action etc… and now we have to pay this unjust amount.

On the other side of the coin, my 3 children (one who is now eligle to vote), have NEVER recieved a single penny maintenance.. They closed the case years ago – never let me know. Now I have recently found out the HAVE LOST THE MAIN FILE… MP and Legal action now to ensue – they are a disgrace and need to be made accountable for the pathetic incompetences!!!
Comment by Chrissie — 30 Oct 2007 on 12:20 am | Link
My husband has a liability order issued against him for a child to a previous partner. He is disabled and I am long term sick. We have 2 children and are claiming income support and have a mortgage. The bailiffs are demanding 250 per month or they will repossess and sell our belongings. I have offered to pay 5.00 per week indefinitely, but they will not accept this. We have 93.00 per week to live off and pay all our bills. We have a suspended possession order on our property and we are at breaking point. What the hell is going on with this country?
Comment by Gail Buckley — 30 Nov 2007 on 8:39 pm | Link
i have 2 children from a previous relationship i have them every wednesday and every other weekend and love doin so. i get on well their mother we talk & all is cool. c.s.a. contacted me sayin they want 20% of my net income as she is on income support. i phoned them sayin she is not she is living with her partner and they havin baby they claim tax credits. no she is claiming income support the system is telling me so was the reply i got. spoke to my ex she told me she went on income support briefly they got back together back on tax credits. to cut a long story short her income support claim was left running although she wasnt getting payments. c.s.a sayin they gotta get money off me coz she is claiming,if she was on credits we can sort it out between us. for about the fifth time i tried to tell em she dont want money she is happy for me to have them and leave it at that and SHE IS NOT ON ****** INCOME SUPPORT SHE ON CREDITS! she even phoned em several times explainin the situation then i phone em they dont know nothing about it. meanwhile they are takin money off me leaving me the min they can £138 per wk. after countless phone calls,swearing,stress,headache and frustration they close the case. i get a letter confirming case closed, result i think to myself. next day another letter, we have agreed you should pay your c.s.a. fortnightly by cheque. AARRGGHH! STILL TRYING TO SORT IT ALL OUT NOW. what is it with this lot? is it lack of communication,not updating things or just complete unorganisation and incompetence? it really is like banging your head against a brick wall. i really could go on about what a complete shower of **** and waste of tax payers money they are all night long. but i must goto bed an get up for work to earn money to pay c.s.a when i should not be payin in the first place. i hope once this is all sorted out i never have the misfortune of dealing with these incompetent so and sos again. there must be others in same boat as me and just like to say GOOD LUCK! try not to let the ******** grind u dowm..
Comment by kris carter — 17 Mar 2008 on 11:59 pm | Link
ive been with my partner for four yrs, we have a 2yr old daughter. he has 2 children with his ex out of the blue we get letter saying he has to pay 400 a mth despite that he has rent council tax bills etc to pay, apparently it doesnt matter if we lose our home its not their problem they looking out 4 the kids ok so its alright for our 2yr old to lose her home is it??
his ex works, her new husband works and her mum looks after the kids but none of this matters they could earn a million a mth and we would still have to pay this ridiculous amount.
we have no issues in paying 4 the kids but what they want is the same as his exs rent a mth so why should we pay for her and her husband to live rent free 4 the nxt 18yrs while we struggle to feed our family.
csa need a reality check, line em up and shoot the cunts.
Comment by downwitcsa — 31 Mar 2008 on 2:41 pm | Link
Yep as the title says, with all the taxes one has to pay either directly or indirectly, it comes to a whooping 80% of ones salary gone to the government and their minions, this is with out fuel for cars if you are lucky to have one, and vat and higher gas, water, food and electricity prices.

If the the nutters on this forum say one should pay your kids, go and find a nazi party to join because this is not about paying for your kids is about stealing and taking father’s ablity to support themselves and their children. It is automatically assumed that a father does not pay for his kids, will he does, 99% do and the sickos who still say well u got to pay for kids do not seem to grasp this concept.

The who csa and benefits system is favour of getting money back to supposedly pay for your ex and kids benefits, this is despite the fact we are already doing this through income tax and national insurance. Go on say are you stating you are not prepared to spend money on your kids. Yeah too right if it goes to the mother who could not care less about the kids and state emphatically she wants to bring the kids up on benefit.. Give the kids to the father if this is the case so the kids cannot be use a meal ticket. The CSA does not give all the money to the mother they keep the 81% of it . This means if the CSA takes out 400 pounds per month, she gets 40 pound hows this going to help the kids it cannot even buy them shoes or a decent colthes if there is more than one. To me to the government does not care about the kids, it cares about ideology and the soviet five year plan. They destroy familes, they destroy kids and fathers lives.

The notion that the CSA only puts a deductions from earning orders on people who get in arrears is rubbish, it is the csa who sit on their back sides and do not know what they are doing, who put people in arrears, so the poor father has to pay double for the csa’s incompetence. Pluse they get accused of being deliberately in arrears so you have to be puinsh foor that. Its like saying oh you go to pay for you own bullet. The csa gets you in arrears, and then blames you and punishes you for it. Me I got deductions from earnings order withing two weeks of being notified.. They did not even listen to the fact that if they took the money it would destroy contact with my kids as they are in wolverhampton and i am in manchester, bring 4 kids up for one night cost about 100 poundsd, and thats out of a 216 pound week job, if that is not paying for your kids, then what is? The Government and the CSA are evil in my view they are using feminists agenda to destroy and remove fathers influence on his own children for some kind of social engineerring programme. To me is pure evil and I regard the CSA as the enemy , and the british government of both ilkes with distane and disqust.

The CSA are so stupid they cannot even up date records, i have had fivie office from dulely to birkenhead, bolton and falkirk dealing with my case and not one of them are knowing what the other is doing. its madnesss. when I got a dedecutions of earing order on my salary, i complain to bolton csa and they to their credit investigated my complaint, they wrote back to me saying they did not put the order on my wages and could not understand who did and offered me an apology, then two days later after i go the letter i had rather fascist phone call from the falkirk office demanding why i was not getting jsa, I told them too get off their back side and look at the records and they would fine i was on incapcity benefit and they had destroyed my contact with my kids and destroyed my kids lives and made me loose my job and very ill with depression. The CSA have destroyed my life after i had won all access to the kids in the courts. I finaly got the kids to stay over night but the ex wife knew she was loosing in court and got her uncle who works for the CSA office in Dudley as a Manager to get me where it hurts through the wages .

You know the last wage i had was 280 pounds, after tax and csa money was taken out you want to know what i was left with to live on. 123 pounds. know one can live on that, no internet no cable not phone, canot afford to pay the gas and electric etc. Yeah i am using my friends internet now, its a mess they have made me live in poverty and ill for what so they can get their pound of flesh and allow the ex to use the csa and her personal weapon, in the end she has got nothing and never will..

I say to the CSA and the British Government dam them all for the evil they have done and still do.
Comment by Darren Sharrocoks — 14 Apr 2008 on 7:29 am | Link
I hope the CSA are happy now they have made me lose my house, van for work and no were to have my boys over to stay. Now live in a friends garage so well done CSA Thanks.PS Would be nice to know how she bought a house for half a million ?
Comment by Clive Collins — 19 Jul 2008 on 7:26 am | Link
After reading through most of the posts on here and noticing that April 08 was the last one, i want to say that there is help and support out there for all who are caught up with this agency. We mainly, rightly or wrongly, help and assist and support, the Non resident Parent and their subsequent new families. Please take a look at our website, formed by myself and my fiance’ after our experience at the hands of the Child Support Agency!!!!!
We also act as Mackenzie friends and where Geographically possible,work permitting, we attend court cases with members. We are currently campaigning to make the system a better system for all and have lots of ideas in place and we have also been actively making our Association known to the powers that be. The CSA are aware of the Asoociation and we have had local press coverage, hoping to make it national soon.
No one who is in the CSA’s grasp is alone, we are here to help and support,give our Association a look and see what you think. Take care all and god help us all in this vile, lying,thieving agencies grasp
S B.
Comment by Sherri Barnett — 28 Jul 2008 on 2:52 pm | Link
My ex being s/e said he would work the system, well he did – for 11 yrs! He has lied about everything, where he lives, earns, I have proof of this! The CSA – Criminal Compliance Unit have proof for past 6 years – 5 banks accounts, earning £38,500k+ pa – they cocked up again at the tribunal with only bringing along for one year information for one bank account! I want my case reassessed so the correct maintenance for the past 6 years.

He has committed some much fraud to Government agencies, i.e. taxman also and gave fake payslips but why has be never been dealt with criminally for fraud?

Simple not Complex! And it can be done! But its not!

I know not all fathers are like this and they suffer for scum like my ex. so its men like this you should hate not the woman like me!
Comment by Karen Bedford — 13 Apr 2009 on 8:42 pm | Link
The CSA dont give a stuff nor any other offial body when it comes to fathers. We are just seen as a cash machine now iam not saying that a father should not support his child and i agree that there should be a body to enforce this if needed but come on all we hear about is the poor mothers left on their own to bring up children without a penny to their name (yes right) what iam saying is that there should be a fair way of doing it without the fathers being shafted when after all the mothers can use the child as a way of getting at the father like in my case i cant even see my child as my ex wont allow it but i still have to pay the csa every week plus nearly double the amount again in so called arrears but according to the csa i dont need to pay rent,council tax, food, and energy bills all i need to do is to work and pay up and sod the fact that i cant afford to live on what they say is what i need to live on which is around £20 per week after i pay them and my rent and yes there are fathers out there that try and not pay but why should fathers like me have to pay the cost of that when not all of the money paid by fathers ends up going to their children. The csa is unfair and unjust and a more fair way is needed and be based on a case by case account and not on a percentage of income. at a time when the very people who make the laws of the land through pure greed are claiming all kinds of money in expences for a lavish lifestyle the likes of me can only dream of having. but they are all sorry (yes right) sorry of being found out more like
Comment by terry — 14 May 2009 on 2:43 pm | Link
The CSA/C-Mec are a total disgrace and an utter shambles. Typical of this Government interferring in its usual bullying ways. Democracy? What Democracy…..get rid of these cheating, untrustworthy M.P.’s who only serve their own self interests.
Comment by Mal Van Schaick — 28 Jun 2009 on 2:14 pm | Link
Do they ever get it right all goverment departments seem to think law breaking is fine
Comment by Joe — 24 Jul 2009 on 1:57 pm | Link
Speaking as an current employee of the Child Support Agency I can completly agree and sympaphise with alot of the comments on here as I have seen first hand that a lot of the staff just dont seem to care about the people they are supposed to be helping (ie the Parent With Care and the Qualifying Child). However a lot of people are happy with the service they receive and way their case is handled, but as with all companies there are issues with some cases, the Non-Resident Parent (usually,not always but usually the male)is normally at fault with the issues by constantly disputing and moaning about payments, these people will do anything to get out of paying and with regards to the first comment on this page if you were not willing to support your child and accept finiancial responcibility you should not have had children in the first place. A lot of the time the NRP argues that he does not see the child so doesnt want to pay, this is not decided by the CSA but buy government law. And i would also like to comment on the accusation that the CSA takes money out of the amount paid by the NRP, this is complete rubbish, the CSA does not take any money, the only other person who will take money other than the PWC is the SOS (Secretary of State), this is the Government Benefit Agency and is taken when the Parent with care was on benefits before the reform in child support law of October 2008, this is taken to go towards the amount of benefit that the PWC will have received.

Also if you feel that you have relevant other children that need to be taken into consideration in your case, ie Children with a new partner, then you are advised to contact the CSA asap with evidence of this as it WILL be taken in to consideration when the new assessment is completed.

Saying this I do feel sorry for a lot of the PWC’s and NRP’s as they do not seem to receive the service that they deserve. And I am all up for change in the way it works, but either way someone is not going to be happy. If you are really unhappy with the service you receive you should contact your local MP who can create what is called an MP escelation and this can help swing things in your favour.

Feel free to comment with questions and opinions as that is the way issues are resolved, but please dont forget that there are people in the CSA who do genuanilly want to help you and do everything they can to help you, me being one of them.

Thanks

Anthony Pilkington
Comment by Anthony J Pilkington — 3 Nov 2009 on 8:57 pm | Link
The agency fail in so many cases – in turn they are failing ALL the children connected to these cases.

Parents whos cases are that are subjected to agency failings, should unite together.

http://www.afairercsaforall.co.uk offers free help and advice to all parents dealing with the agency. Join us in the forum – you are not alone!
Comment by afairercsaforall — 22 Jan 2010 on 3:10 pm | Link
Go to deadbeat dads association and help bring the corrupt practices of CMEC/CSA the courts and banks to an end. This agency will be brought down.
Comment by scooter — 19 Mar 2010 on 11:03 pm | Link
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GMT???? (GMT Master) 1954??????????24???????????????????2???????????????????????????????????????????????(PANAM)?????????????
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Comment by ????? ?? — 29 Sep 2015 on 8:30 am | Link
5? No.2667 Precision Stop $4.6Million (5.52??)Breguet(???) & Fils????????1814????????????????????????????????????????????????????????????????????????????????????
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Comment by ????? ?? — 29 Sep 2015 on 8:30 am | Link
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Comment by ?????? ?? 6? — 29 Sep 2015 on 8:32 am | Link
Downing Street Says Child Support Agency,cheap mac cosmetics usa http://www.cheapmacmakeupus.com
Comment by cheap mac cosmetics usa — 7 Aug 2016 on 8:57 pm | Link
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Comment by ?????????????? — 28 Aug 2019 on 7:47 am | Link

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Child Support Agency

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